Dear Customer Services......

                                                                      The Beeches
                                                                        Foldyard Court
                                                                          Elsingworth
                                                                             Surrey
                                                                              
By electronic mail only;

Boots The Chemists
Customer Services;

Dear Sir or Madam,

I do hope this finds its way to the appropriate Department as with my failing eyesight I had some difficulty in reading the print from the packaging with regard to Customer Comments.

I find it necessary to put pen to paper but in an electronic mail form to congratulate your tremendous British Company on trailblazing in all things Green and Environmental  in respect of a product that my wife recently purchased whilst visiting your large store outlet at the retail park in our area.

The product in question has caused my wife and myself to re-evaluate or own lifestyle and we
are now determined to introduce new practices and disciplines into our daily life to benefit the
planet now and for the benefit of our wonderful grandchildren, Toby, Piers and Jocasta, their partners  and our  great-grandchildren Troy, Bobbie Jo and Strawberry Dew.

Truth be told we had not at all considered your product, not anyway at our time of life or with our
more recent medical history including my hernia and my wife's dodgy hip.

The concept of your product is so simple yet sensible. We believe that we have saved at least half our hot water costs in following the operational instructions of the product. To borrow and adapt a phrase from the world of 'Do It Yourself' your product does exactly as it says but on the squeezable tube.

At first my wife and I were reluctant to follow the recommendation of your product but found that by standing back to back we could undertake our daily routine without undue embarassment and with suitable modesty for a married couple of some 65 years this coming June. We can also economise in the heating and lighting costs of the bathroom and benefit from the sharing of one towel and alternating with a towelling robe.

Congratulations to you all at Boots for the foresight and obviously lengthy and costly research behind this excellent product.

My wife and I will certainly be recommending the product  to our closest friends and purchasing much more of your 'Two in One Shower'  gel.

Yours sincerely,

Hubert and Marion Falsworthy